Vendors in Partnership named Salesfloor as the winner of the “Best Breakthrough Technology Solution” for Maestro, their AI platform that has increased 21% higher sales for salespeople.
MONTREAL, January 24, 2023 /PRNewswire/ — SalesfloorA leading customer service platform that integrates deep shopping, customer, and AI conversations has won a VIP Award for “Best Breakthrough Technology Solution“, on its platform Maestro, an AI-driven advisor that offers online sales opportunities and the best recommendations for consumers, guided by their own data.
VIP Rewards is a way for retailers to honor their sales force and support, attract and recognize their sales partners. The Best Breakthrough Technology Solution category celebrates breakthrough technologies that have evolved from unknown categories to solutions with clear goals and expectations, such as AI.
“It’s an honor to be named a winner in this special category. This is a testament to our continued ability to combine the human touch with the power of AI,” he said. Oscar Sachs, CEO of Salesfloor. “In today’s retail environment, it’s important to meet the customer where they are, which includes an omnichannel platform with an AI-powered sales force. We can’t wait for our customers’ continued success as Maestro grows in the coming years.”
Salesfloor was also named a finalist for “Highly Engaged Customers“group of its customer communication platform for wholesalers and ecommerce. Its solution is recognized worldwide and is used by some of the largest retailers in the world.
Salesfloor Maestro guides buyers through intelligent chats to discover their needs, and deliver the right recommendations the first time — every time. Maestro is unique because of the AI technology that puts the product guide to create conversations and match the best offers to the customer’s needs. Maestro is so intuitive and customizable, vendors often “name” their AI software based on a person’s personality. We’ve found that these customizations lead to increased ROI, such as:
- 21% Increase sales volume
- 2.4X Increase in conversion rate
- 35% AOV upgrade
Salesfloor is currently the only platform in the market that connects buying, customer, and sales with the help of AI – promising more conversations and ideas, more sales and loyalty. To learn more about Salesfloor Maestro, please read “Your Complete Guide to Conversational AI for Retail.”
The VIP Awards are presented annually to recognize achievements in customer transformation in the retail industry.
About Salesfloor
Salesfloor is an award-winning mobile platform designed to transform the customer experience. Salesfloor provides Virtual, Clienteling, and Conversational AI tools to interact with customers on any channel. With over 50,000 agents from leading retailers in apparel, beauty, jewelry, home accessories, and more, Salesfloor is the leader in Total Experience Retail Platforms for enterprise retailers. Brands like Saks Fifth Avenue, Holt Renfrew, Bloomingdale’s, Ben Bridge Jeweler, Chico’s and many others choose Salesfloor to drive results such as higher online conversions, increased basket size and lower return rates. For more information, visit www.salesfloor.net and follow Salesfloor LinkedIn and Facebook.
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SOURCE Salesfloor